" 'KPI' ํƒœ๊ทธ์˜ ๊ธ€ ๋ชฉ๋ก
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KPI1

๋น„์ฆˆ๋‹ˆ์Šค ์šฉ์–ด(5): KPI ๋œป KPI๋ž€? KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective. KPI๋Š” Key Performance Indicator ์•ฝ์ž์ด๋‹ค. ํŠน์ • ๋ชฉํ‘œ๋ฅผ ๋‹ฌ์„ฑ์„ ์œ„ํ•˜์—ฌ ํŠน์ • ๊ธฐ๊ฐ„ ์„ฑ๊ณผ๋ฅผ ์ธก์ •ํ•  ์ˆ˜์žˆ๋Š” ์ง€ํ‘œ ์ฆ‰, ์‰ฝ๊ฒŒ๋งํ•ด ๋‚ด๊ฐ€ ์ •ํ•œ ๋ชฉํ‘œ๋ฅผ ์ž˜ ๋‹ฌ์„ฑํ–ˆ๋‚˜ ๊ฐ๊ด€์ ์œผ๋กœ ํŒ๋‹จ์„ ๋„์™€์ฃผ๋Š” ์„ฑ๊ณผ ์ง€ํ‘œ์ด๋‹ค. KPI ์ด์•ผ๊ธฐ ํšŒ์‚ฌ๋“ค์˜ ๊ตฌ์ฒด์ ์ธ KPI๋ฅผ ์•Œ๊ธฐ์–ด๋ ค์šด ์ด์œ ? ๋‹น์—ฐํ•œ ๋ง์ด์ง€๋งŒ, KPI์— ๋Œ€ํ•œ ๊ตฌ์ฒด์ ์ธ ๋‚ด์šฉ์€ ์‹ ๋ฌธ ๋˜๋Š” ๊ธฐ์‚ฌ์—์„œ ์ฐพ์•„๋ณด๊ธฐ ํž˜๋“ค๋‹ค. ์ด๋Š” ํšŒ์‚ฌ ๊ทธ๋ฆฌ๊ณ  ํŒ€ ๋‚ด๋ถ€์— KPI์™€ ๋‹ฌ์„ฑ ๋ชฉํ‘œ์ด๊ธฐ ๋•Œ๋ฌธ์— ์‹ค์ƒ ๋Œ€์™ธ๋น„ ๊ทธ๋ฆฌ๊ณ  ๊ณต์‹์ ์œผ๋กœ ์šฐ๋ฆฌ ์ด๋ฒˆ ๋ถ„๊ธฐ ๋ชฉํ‘œ๋Š” ์ด๋ ‡๊ณ  KPI๋Š” ๋ญ.. 2022. 10. 3.
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